Frequently Asked Questions
PAYMENTS | SHIPPING
Can I place an order online, and if yes, what payment methods are available?
Online ordering is available, and once payment is received, orders will be processed and shipped promptly. Delivery time depends on payment confirmation, processing, and transit duration. For in-stock items, it may take between 24 hours to 10 days. To prevent delays, please ensure the provided shipping address is correct.
Is cash on delivery an available payment option?
Cash On Delivery is offered for Karachi. For other major cities, it is available only for orders below a specific amount.
Can the prices of "On Order" products change?
We aim to maintain accurate and consistent pricing on our website. However, price adjustments may be necessary due to changes in foreign exchange rates or government policies. CNN Computer reserves the right to modify prices on the website at any time without prior notice. To prevent any misunderstandings, we recommend confirming the prices of "On Order" products via phone call before making any payments.
REVIEWS
What is the goal of writing reviews?
We appreciate your feedback and aim to offer valuable insights to other customers making purchasing choices. As a CNN customer, you can leave reviews for products on www.cnncomputer.com We invite you to share your experiences, whether positive or negative.
What is prohibited?
We are pleased to offer a platform for customers to share their thoughts on products. While we value your feedback, we kindly request that you limit your participation to one review per product. We reserve the right to remove any reviews that contain:
- Objectionable material, including offensive language, immorality, or illegal conduct.
- Promotional content, such as advertisements, repetitive posts, or reviews written by individuals with a financial interest in the product or a competing product.
- Inappropriate content, including plagiarism, personal contact information, or comments on other reviews.
Please note that we do not accept reviews written for compensation or as part of a paid promotion package.
PLACING ORDER
What is the significance of items labeled as "On Order Only"?
When a product is labeled as "On Order Only," it indicates that it's not presently available in our inventory and requires procurement from the supplier. Given currency rate fluctuations, we advise customers to contact us before ordering such items to stay informed about possible price adjustments.
STORE TIMINGS
What are the operating hours of your store?
Here are the operating hours
- Monday to Thursday: 11:00 am - 5:30 pm
- Friday: 11:00 am - 1:00 pm & 2:00 pm - 5:30 pm
- Closed on Sundays.
Order & Retunrs
How do I place an Order?
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How Can I Cancel Or Change My Order?
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Do I need an account to place an order?
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How Do I Track My Order?
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How Can I Return a Product?
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